Securus Technologies Saves Millions For Correctional Facilities

ConnectUs Automated Forms is a way of filing forms that doesn’t require printing, physical cataloguing, or the hours of work which accompany the expensive resources involved in those old means of organization. Instead, with ConnectUs, inmates can simply fill out forms digitally, and monitor their progress remotely as per their access privileges given by the administration of whichever facility they’re part of.

ConnectUs Automated Forms is exceptionally customizable. It has a myriad of applications which can be uniquely designed to fit the needs of a given operation. The forms it covers range from those in medical areas of operation to sign-up forms and those which are involved in grievances, complaints, or other related documentation.

Securus Technologies is the organization which has put together this innovative new platform. It makes sense that it would come from them, as Securus is an industry-leader in the field, and has been for years. Starting in 1986, Securus has expanded to provide services to some 2,500+ correctional facilities across the United States. Between those facilities, some 1.2 million inmates regularly use Securus technological solutions.

Approximately 13.8 complaints and grievances forms are filed per inmate per month. If only 5 min are spent on each of those forms, that’s an hour per form per year. Corrective facilities are overcrowded today, and usually have 100+ inmates. In some cases, it is not uncommon to find a facility with a thousand or more inmates. A thousand inmates each filing 13.8 forms a month at 5 minutes a form will ultimately produce 13,800 hours of paperwork. At a $20 value per man hour devoted this direction that comes to $276,000. ConnectUs Automated Forms could almost completely eliminate that opportunity cost. Across the 2,500+ facilities they work with, those savings will definitely be in the millions by the time ConnectUs has been fully deployed.